Omneelab Software Solutions Pvt. Ltd. (“Omneelab,” “we,” “us,” or “our”) provides users with access to software solutions and services for warehouse management and logistics operations. By using the services offered by Omneelab through https://omneelab.com/ (the “Site”), you (“User”) agree to the following Terms and Conditions.
Definitions
- User: Any individual or entity utilizing the services provided by Omneelab.
- Personal Information: Includes, but is not limited to, name, email, phone number, and address provided by the User.
- Non-Personal Information: Includes transaction details, usage data, and other anonymized information collected during service usage.
Service Provision
- Omneelab offers comprehensive warehouse management solutions through its platforms, including web-based applications and other electronic interfaces.
- Omneelab does not guarantee the quality, authenticity, or condition of goods managed through its platform. Order fulfillment is subject to payment confirmation and external factors beyond our control, such as network interruptions or service provider delays.
- Fees paid for Omneelab’s services are non-refundable. Users are responsible for any additional costs incurred, such as communication or platform usage fees.
Acceptance of Terms
By accessing or using Omneelab’s services, you agree to be bound by these Terms and Conditions. Omneelab reserves the right to update these terms at any time without notice. Continued use of the services after changes signifies acceptance of the updated Terms.
Eligible Customers
- Users must be at least 18 years old and legally capable of entering into contracts under applicable laws.
- Organizations such as companies or trusts must have an authorized representative accept these Terms.
- Non-resident Users must comply with the laws of their country and Indian regulations and agree to indemnify Omneelab for any legal issues arising from their use of the services.
Data Storage
Omneelab may store and process User data, including transaction history, for up to eight years. Data may be stored on servers located outside India.
User Conduct
Users are required to comply with all applicable laws while using Omneelab’s services. Omneelab is not liable for disputes related to goods or services managed through its platform. Users are responsible for resolving such disputes directly with the vendor or merchant.
Disclaimer of Warranties
Omneelab provides its services on an “as-is” and “as-available” basis without warranties of any kind, either express or implied. This includes, but is not limited to, warranties of accuracy, availability, merchantability, or fitness for a particular purpose. Omneelab disclaims liability for any damages resulting from the use of its services.
Limitation of Liability
Omneelab, its affiliates, and partners shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use its services, including but not limited to data loss or business interruptions.
Indemnification
Users agree to indemnify and hold harmless Omneelab, its affiliates, and partners from any claims, damages, or legal actions arising from their use of the services.
Modification of Terms and Services
Omneelab reserves the right to change, update, or discontinue any aspect of its services or these Terms and Conditions without prior notice. Continued use of the services constitutes acceptance of any modifications.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Delhi, India.
Prohibited Activities
Users are prohibited from using Omneelab’s services for illegal activities, including but not limited to:
- Violating any applicable law or regulation.
- Managing goods that infringe intellectual property rights or are otherwise prohibited.
- Facilitating transactions involving fraud, stolen goods, or promoting hate or violence.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, reflecting the original intent as closely as possible.
No Waiver
Failure by Omneelab to enforce any provision of these Terms shall not constitute a waiver of its rights to enforce such provisions in the future.
Non-Transferability
The services provided by Omneelab are personal to the User and are non-transferable. Omneelab reserves the right to assign or transfer its rights and obligations under these Terms to its successors or assigns.
Notices and Disclosures
Omneelab may provide notices to Users via email or other electronic communications. Such communications are deemed legally binding.
Changes to Services
Omneelab reserves the right to modify, suspend, or discontinue any part of its services at any time without notice.
Entire Agreement
These Terms and Conditions constitute the entire agreement between Omneelab and the User concerning the use of its services. By using the services, you acknowledge and agree to these terms.