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Terms and Conditions

Acceptance of Terms

By accessing metaport.in and using our services, you agree to be bound by these Terms and Conditions.

Service Description

Metaport provides a commerce operating system that enables retailers to:

  • Manage e-commerce operations
  • Analyze business data and performance
  • Integrate with third-party platforms
  • Access automated commerce tools

User Accounts

Account Registration

  • Provide accurate and complete information
  • Maintain security of your account credentials
  • Notify us immediately of unauthorized access
  • You are responsible for all account activity

Account Termination

We reserve the right to suspend or terminate accounts for:

  • Violation of these terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Misuse of our platform

Acceptable Use

You agree to:

  • Use services for lawful business purposes only
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Not interfere with platform security or performance

You agree NOT to:

  • Upload malicious code or viruses
  • Attempt unauthorized access to our systems
  • Use services for illegal or fraudulent activities
  • Violate any third-party rights

Payment Terms

  • Fees: As specified in your service agreement
  • Billing: Monthly or annual billing cycles
  • Late Payments: May result in service suspension
  • Refunds: Subject to our refund policy

Intellectual Property

  • Our IP: Metaport retains all rights to our platform and technology
  • Your Data: You retain ownership of your business data
  • License: We grant you a limited license to use our services
  • Feedback: Any feedback provided becomes our property

Data Processing

  • We process your data as outlined in our Privacy Policy
  • You are responsible for your customers’ data privacy compliance
  • We implement appropriate security measures for data protection
  • Data backup and recovery services are provided as specified

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our liability is limited to the amount paid for services
  • We are not liable for indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted or error-free service
  • You use our services at your own risk

Indemnification

You agree to indemnify and hold Metaport harmless from claims arising from:

  • Your use of our services
  • Violation of these terms
  • Infringement of third-party rights
  • Your business operations and customer interactions

Service Availability

  • We strive for 99.9% uptime but do not guarantee continuous availability
  • Scheduled maintenance will be communicated in advance
  • We are not liable for downtime due to circumstances beyond our control

Modifications

We reserve the right to modify these terms with 30 days’ notice. Continued use constitutes acceptance of updated terms.

Governing Law

These terms are governed by the laws of India. Disputes will be resolved in the courts of [Your Jurisdiction].

Severability

If any provision is deemed invalid, the remaining provisions remain in full force and effect.

Contact Information

For questions about these terms:

  • Email: 
  • Address: 
  • Phone: